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What We Offer

Reliable Remediation provides restoration and environmental services for residential, commercial, and government facilities throughout Eastern Connecticut and beyond. 

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mold on wall

Mold Removal

The National Standard for mold remediation is PHYSICAL REMOVAL (and addressing the moisture source).  The mold removal process usually includes utilizing containment (to avoid cross-contamination) and the use of specialty equipment like HEPA-filtered air scrubbers and vacuums.  Some materials may be sanitized (or cleaned in place) but damaged or wet building materials most likely will need to be removed and some materials may need to be dried to avoid future growth.
Mold FAQ’s

 

mold removal

Mold Remediation

 Wet building materials i.e., wood, sheetrock, and the like can start to grow and multiply mold and mildew within the first 24-48 hours.  Removing wet and previously wet, moldy building materials like sheetrock is an important step in remediation.  Cleaning and drying remaining structural building members are a vital step prior to replacing any damaged or contaminated material.   We use a protocol and process that includes containing the affected area (to avoid cross-contamination) and the use of specialty equipment like HEPA-filtered air scrubbers and vacuums.
Mold FAQ’s

water in basement

water damage mitigation

Water damage (including damage from freezing) is one of the most common and most costly types of homeowners insurance claims. If water damage isn’t handled properly, it can quickly turn into mold damage.  Mitigating further damage means moving quickly and having a professional you can trust to assess the situation and advise you in the process.  Remember, the longer it sits, the worse it gets.
Water FAQ’s
odor elimination

Odor Elimination

Tobacco smoke, skunk, musty smells, pet odors, and burning something on the stove all leave behind an odor that can be hard to get rid of. Finding & treating odors requires the right tools, training, and expertise. Source identification and source location are the first steps in odor removal. In some cases, identifying the odor problem is easy because the odor is recognizable and the source is easy to find. Sometimes the odor will be unrecognizable and the source may be hidden or unknown.

fire smoke damage

fire & smoke mitigation

We will carefully evaluate salvageable portions of your structure as well as the items inside the structure. We will then begin the demo and removal of anything that can be saved. Once the demo is completed, we will identify the best solution for your home or business. *Emergency Board-Up Service *Water Extraction and Drying *Temporary Power *Smoke and Soot Removal *Pack, move and storage of personal property.

 

air duct cleaning

Air Duct/HVAC Cleaning

Your HVAC system and ductwork are the “respiratory system” of your structure.  Cleaning includes the supply and return air ducts and registers, grilles and diffusers, heat exchangers, heating and cooling coils, condensate drain pans (drip pans), fan motor, and fan housing, and the air handling unit housing. Failure to clean all components of the system can result in the re-contamination of the entire system, minimizing the benefits of cleaning.

 

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Why Choose Us

Licensed & Insured

We are Nationally Certified, Insured & Licensed.

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exceed expectations

Serve with professionalism; always follow through, We always strive to exceed expectations.

Affordable, Honest, Experienced

We are a local, family-owned & operated, small business. We provide our customers with the highest level of service in the industry. 

Satisfaction Guaranteed!

We prioritize building relationships over making a quick profit. This means we take the time to understand our customer’s needs and concerns before creating customized solutions to address the issue.

Hugh Birdsall
2022-12-01
Sump pump float failed and water seeped into a living space causing considerable water damage and mold contamination. Russ came in and did a walk through. Two days later he and his crew came in, finished the major work in one day, and followed up twice to monitor moisture levels. Thorough, efficient, and professional at a reasonable price.
Patricia Houston
2022-10-24
I obtained a mold removal estimate from a popular remediation company in Rhode Island. The estimate was so high that my husband and I decided to delay the work. After three years, I started looking for a company and found Reliable Remediation. The reviews impressed me so I called and left a message. Russ returned my call within a day, on a Sunday afternoon. He set up an appointment, and was at my house within a week. His evaluation indicated that we did not have mold to the extent the previous company reported, but it was staining, which was much easier to clean. The estimate we received was 1/3 the amount the previous company had provided. We set up the date to complete the work, but had to delay for a few weeks due to the extreme heat. Russ was very apologetic and wanted to assure me that he would get the work done as soon as the weather cooperated. He completed the work and we moved on with our insulation project. I prefer to hire a small business owner over a large company, whenever possible. We were certainly not disappointed with Russ at Reliable Remediation. His honesty, integrity, professionalism and responsiveness made hiring his company a very easy decision for me.
S Savage
2022-10-14
I could NOT ask for a better experience. My husband left for a deployment and the same day, I discovered what looked to be mold in my entire unfinished portion of my basement, which compromises my home business as well next to this room. I was scared and filed an insurance claim. I didn't sleep for a solid 2 days while I waited for another remediation company to come check it out, but they were going to be almost 10 days out. I decided to look online for someone local and found amazing reviews for Reliable Remediation-- and now I know exactly why!!! I called Russ at 9:15 the next morning and he was there within 3.5 hours. Russ did a very thorough inspection of not only my basement, the floors, and walls, but he also went upstairs to make sure I didn't have a leak from my washer. Lo' and behold, it wasn't mold at all, but a salt deposit on my walls-- very fixable and cosmetically treated. He made some suggestions on gutter installation and I never felt compelled to give a contractor a hug until having Russ come inspect some things for us. That was the best phone call to make thousands of miles away to my husband in another country. He was worried sick about a potential expensive and dangerous disaster. If you need someone who is honest, is compassionate and thorough, Russ is your guy. Thank you for your service and I know who I will call if we ever have a need like this again (and hopefully we don't ), as I know he will be honest and thorough.
Katelyn Civitello
2022-09-30
To say Russ is a life-saver is without an exaggeration. I had become sick with mold toxicity but yet my house appeared to be fine. I had hired another company who did “sprayed” the hidden mold with a solution and said it was fine. I had a feeling that was off so I tried to find someone new and was very nervous to do so since I had trusted another company who clearly did the job wrong. Russ was immediately kind and answered every question I had. He was very thorough, took pictures of every step he did, removed flooring, pieces of walls and disposed of all of it safely. I am so thankful I found someone I can trust with any future problems as well. I cannot recommend him enough!!!!
melony paradis
2022-09-29
Russ is a true professional. He is extremely honest knowledgeable, responsive, offered a fair price, and treated us like family. I highly recommend him.
Paul Favale
2022-09-14
Spoke with Russ on the phone and exchanged a few emails. Extremely helpful! Even though my home was outside of his workable area, he took time to listen to my problem and discuss possible remedies. Thanks again!
Lee T.
2022-09-07
If I could give Reliable Remediation 10 stars I would. The name of their business, - Reliable Remediation - is quite fitting as they are VERY reliable. Russ, the owner is extremely knowledgeable in his field and accommodating to your needs as a customer. Thankfully I did some research prior to hiring Reliable Remediation as the other "cookie cutter" corporate businesses did not have these kind of ratings or customer service, and now I know why after experiencing first hand. Reliable Remediation is a family owned business that actually cares about the work they perform and the needs and concerns of their clientele. That to me is worth it's weight in gold as nowadays so many businesses come and go and could give a hoot less about you other than the almighty dollar. People can throw the term " Business Professionals" around all day long, however there are few who "do" rather than just speak about it. If you find yourself in an unfortunate situation such as water damage, mold, fire etc. than look to Reliable Remediation. They are more than experienced and actually helpful to you and your family especially at a most discerning time like that of a home/business disaster. Thank you Russ & Crew for all your hard work and time. Gratefully, Lee
skye Tanzer
2022-09-07
They have gone above and beyond to help my family and I through our time of disaster, I am glad we went with this company
Tony Marsalisi
2022-08-15
Russ came out to perform an inspection of my father's basement for mold he discovered while cleaning. He came within a couple of days of calling him, performed a thorough inspection and provided a quote to make repairs. He arrived on schedule performed the work professionally and as quoted. His communication skills were excellent and we would highly recommend Russ and his company.
C Z
2022-07-31
Russ, the owner of Reliable Remediation answered the phone early Saturday morning when I called. He was very helpful, professional, and knowledgeable. He had the advice and help I desperately needed. He arrived with state-of-the-art infrared camera equipment to detect water behind the walls along with other equipment. A mouse chewed through a piece of PEX pipe behind the wall of my second-floor bathroom and caused water damage that was uncovered by insurance because it was pest related. If You need a company who cares, has experience and integrity, this is just that. Russ is a standup guy! Russ treated my situation as if it was his own home. They serve the customer and that is not easy to find these days. I highly recommend this great company! Thank you very much Russ and I will recommend you to anyone needing your services in the future.
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