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Mold Removal – Two Lies and One Truth

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Mold Removal – Two Lies and One Truth

We hear lies all of the time. Many times we hear lies that were told to clients by other contractors or even something they “heard on the internet.”

home contents floating in water

LIE 1 – “BLACK Mold is Toxic Mold”

There are over 100,000 species of mold. None of these 100,000 species can be identified simply by color. The only way to identify the type of mold that is present is to test it. This is done by taking a sample and sending it to a lab for identification. So just because it is black, does not mean it’s toxic.

What is toxic mold? 

Mold affects everyone differently, so any mold could be “toxic” to some people. Most often when people talk about toxic mold, they are usually referring to Stachybotrys. Stachybotrys is most commonly found in flood-damaged buildings and in order for it to grow and thrive, it needs a constant water source. It is most often found in water damage situations that are:

1) not cleaned up quickly enough (within 24-48 hours);
2) are not cleaned up and dried out properly; or
3) water damage containing sewage contamination.

If you call a company to inspect or assess a mold issue in your home and they use the phrase “BLACK MOLD” more than once, they are probably trying to scare you. They may be trying to “motivate” you to hire them on the spot or they may be attempting to use fear to increase their price. You should probably ask them to leave.

Stachybotrys is less common than many other species you are likely to find in your home. If you have mold (of any color) and you are concerned — you can certainly have it tested to find out what kind of mold it is, but it’s probably best to just have it removed by a professional. Then you don’t have to worry about what kind it is, because it will be GONE!

EPA – “In most cases, if visible mold growth is present, sampling is unnecessary.”

LIE 2 – “Mold Remediation is Too Expensive”

Every job is different and every customer situation is different, so cost is relative. Some price points are more expensive to some than they are to others. Let’s take a look at a possible scenario, imagine getting three proposals for a mold job in your home…

  • Your first proposal is from a large national company certified for mold and reconstruction. Their representative suggests ripping out all building materials with mold and replacing them with new materials – COST $27,000….
  • Your second proposal is from a handyman who suggests spraying bleach (or some other liquid) on the mold to kill it and removing and replacing some insulation, and painting over the affected areas – COST $1,800
  • Your final proposal is from a certified mold remediator who proposes setting up containment to avoid cross-contamination, removing the mold from the building materials with an anti-microbial wipe, and HEPA vacuuming surfaces before and after wiping. Removing building materials only if they cannot be cleaned – COST $4,800.
Mold Two Lies Before and After scaled

That’s a W-I-D-E range. 

Let’s take a closer look at the DIFFERENCES in each approach and evaluate which one would be most cost effective.

  • Many of the larger national companies try to rip out as many materials as they can because you are also hiring them to replace the removed materials – obviously this comes at a higher cost to you. But in some circumstances the mold can be cleaned and removed without removing the building materials themselves.
  • The handyman probably isn’t certified to deal with mold. That means there’s a lot that can go wrong…if he doesn’t follow proper protocol (there actually is one!) he may cross-contaminate other areas of your home or actually make the mold worse by spraying bleach on it (see blog post). Additionally, while he may have insurance, he probably doesn’t carry the additional coverage that is required for removing mold and if he messes up, that gap in coverage leaves YOU holding the bag.
  • I admit, we’re the $4,800 company. That sounds like a lot of money to many people, especially when most insurance companies don’t cover mold (although there are some exceptions). Mold removal standards include an important process to follow using negative pressure, area containment, air scrubbers, HEPA vacuums, and a detail-oriented cleaning — including pipes and wires, inside light fixtures, and many other areas that untrained personnel will likely miss. When you consider that it will be done correctly and safely the first time, without tearing your home apart (only to rebuild it) — in comparison, it’s pretty reasonable. 

 

Mold 2 lies Containment

We believe no one deserves to live in fear of their home making them sick – at Reliable we help people find peace of mind by restoring the health and safety of their home after water, fire, and mold damage.

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Frequently Asked Questions

Why does the cause of water damage matter for my claim?
Insurance usually covers mold if it comes from a "covered peril." This includes things like a pipe bursting suddenly in your Groton home. If the mold is from a slow leak you ignored for months, they may deny it as a "lack of maintenance" issue.
What is an "unbiased evaluation" and why do I need one?
Many contractors offer "free estimates" because they want to sell a job. We charge for our professional evaluations to ensure we have no reason to inflate a bill or recommend unnecessary work. This gives you an honest report to show your insurance adjuster.
Will insurance cover mold found during a home sale?
It is rare for insurance to cover mold found during a real estate inspection unless you can point to a specific, sudden event that caused it. However, we can help you determine if the property can be made safe and how to protect your investment.
How do moisture meters and thermal imaging help my claim?
These tools provide physical data. They prove that walls or floors are wet even if they look dry. Insurance adjusters need this "invisible" evidence to approve a realistic scope of work.
Can I stay in my home during mold remediation?
It depends on the extent of the damage. We use professional containment and air scrubbers to protect you and the rest of your home from cross-contamination. Our goal is to minimize disruption to your routine.
Does Connecticut have specific regulations for mold?
While there are no federal laws, we follow and exceed the national Standard of Care. We ensure your home is dried to the specific standards required for long-term safety and health.
What if my insurance company lowballs my claim?
Our detailed Photo Reports and science-based plans provide the proof needed to fight a low offer. We stand behind you as your trusted local guides to help you win your recovery.
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